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Virtual Reception

Making and answering phone calls, including. Skype;
Diary Calendar management;
Be notified of your messages and calendar appointments by e-mail;
Reading your e-mail and sending e-mails for you;
A complete record of all your messages and e-mail received will be provided to you
(Excel/ PDF/ Google Drive);
You can combine the phone service with Virtual Assistance services;
Have a phone number from the country where you have business!

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CLINICAL SECRETARIAT

Secretariado Clínico

Telephone call - unique line
Consultations booking
Booking confirmation Email
Update all information on management platform
Calendar management
Send SMS 24h before the consultation

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SECRETARIADO VIRTUAL TELEFÓNICO

Virtual Phone Secretariat

Answering and making calls
Organisation of your schedule and / or calendar
Full registration of incoming calls and messages (in Excel / PDF document)
Telemarketing
Collections
Customer Service Hotline
Support for e-commerce
Satisfaction surveys

In the Virtual Reception an exclusive number is made available for the customer.

This way, the customer will always be able to direct their calls for the virtual assistant for the same number.

Each pack of solutions of virtual reception is composed by the accomplishment of the following services, adaptable to each customer:

Virtual Reception Plans

Light

100€ month
  • Answering phone calls (max. 5 services a day)

  • Call log

  • Making phone calls

  • Diary management

  • Email: Read & Answer

  • Notifications by e-mail

  • Answer your Skype calls

  • Phone number

Plus

125€ month
  • Answering phone calls (max. 10 services a day)

  • Call log

  • Making phone calls

  • Diary management

  • Email: Read & Answer

  • Notifications by e-mail

  • Answer your Skype calls

  • Phone number

Business

150€ month
  • Answering phone calls (max. 20 services a day)

  • Call log

  • Maximum 20 calls/ day * it Adds value called (to consult price list)

  • Diary management

  • Email: Read & Answer

  • Notifications by e-mail

  • Answer your Skype calls

  • Phone number